FAQs

Freshwater Pearls

Freshwater pearls are natural pearls, that have been farmed, each pearl will vary in size and shape. Freshwater pearls may also have blemishes, marks on or chipping or an incomplete/ uneven top layer.

Freshwater Pearls are cultured and because of their man-made background, are able to be utilized in different ways. Pearl Farmers insert a small piece of shell into the oyster or mussel they want, which is opposed to how some oysters naturally respond to an irritant. This irritates the mollusk into producing natural nacre around the foreign substance and result is a pearl. The Freshwater Pearl, because it has a shell center, has the same luster and shape as a saltwater pear. Since it is manmade, farmers can insert a custom shape that they would like and simply wait for the mussel to create the natural nacre around it.

Some of the inner shell may show on some pearls. Because they are naturally grown, the pearls have imperfections. In order to reduce waste and wasteful farming, we do not discard any pearls.

If you are unhappy with your purchase due to this, we are able to provide a full refund minus the courier cost for the return.

Delivery Policy

Delivery of your order will be 3 to 5 working days

Orders under R650 cost R79 rand for delivery

Any order over R650 will ship for free in South Africa (Excluding Face Masks Unfortunately) 

 

What does it mean to be an affiliate?

We want people that love what we do and think like we do. We love talking about jewellery and accessories and sharing this with our friends and families. We pay you for everyone that uses your referral code, plus you get to give them a discount on all our products.

So in a nutshell, your friends get great products and discount just for knowing you and you get cash, Simple.

How do I become an affiliate?

Send an email to influencer@curativ.co.za with a short intro into who you are, where you’re based and any social media links that you want to put forward. We’ll then, get back to you with a code

How much does an affiliate in return?

You get 25% of the purchase price of any item ordered using your code. This applies to your own purchases as well as anyone else using your referral code.

This does not apply to sale items, sale items will only give you 10% off the purchase value.

You also get 50 percent off for any curAtiv items you want to purchase for your personal sample range. We encourage you to get all the samples you love, as these items really are amazing to see in person.

What do we need from you to be an affiliate?

Your email address

Name

Location

Like us on Social Media

Can I check on the progress of my delivery?

Not currently onsite, but you will get a tracking number and we’ll be in constant contact with you via email. For any queries send an email to orders@curativ.co.za

Can I return earrings?

No, unfortunately not. Please read our returns and shipping policy here